Information Technology


The State of the Contact Centre: 8 Insights Shaping the Future of CX

Preparing for change is smart. Profiting from it is smarter. So how can you anticipate and apply change to make...

Your PBX is Killing Your Business

5 Reasons to Ditch It for the Cloud Your old PBX has served you well so why switch? After all,...

Automate Your Transformation Journey from EDW to Snowflake

Enterprises are increasingly looking for solutions to overcome the limitations of legacy data warehouses.A cloud-based data warehouse like Snowflake...

Creating Delight: How to optimize your e-commerce experience at every customer touch point

What Influences Your Shopper\'s Decision to Buy?
In today�s crowded online marketplace, optimizing your customer experience is essential to building...

Secure Cloud Transformation: Adopt SaaS applications and Manage Large Increases in Traffic Volumes without Sacrificing Security

Traditional cybersecurity solutions continue to use outdated and ineffective detect-and-respond strategies—a risky security approach for organizations moving critical business...

Digital Transformation Is Changing How Enterprises Provide Secure Web Access to Users.

According to Gartner, “Digital business and edge computing have inverted access requirements, with more users, devices, applications, services, and...

Supplier Early Payment Solutions

How public sector organisations utilise early payment solutions Those with the duty of spending money with private organisations on behalf...

Spend Analysis & Recovery Services (SARS)

How much time is spent in the public sector going through invoices to make sure that a supplier has...

MAKING THE MOST OF MORE

The impact of Lenovo Workstations in the modern workplace Here at Lenovo, we take pride in helping businesses of all...

Building a Fantastic Customer Experience

As one of the leading banks in Asia, DBS is creating a data-driven organisation in which staff can gain...

AI: PAST, PRESENT, FUTURE

Cloudera founder, Mike Olson explores the history of artificial intelligence (AI), analyses previous and current challenges, and outlines the...

Apache NiFi for Dummies

Apache NiFi was built to automate and manage the flow of data between systems and address the global enterprise...

Cloudera updates DataFlow for IoT data processing at the edge

Cloudera has updated the DataFlow software it acquired along with Hortonworks for managing data in motion. Specifically, it has...

12 Requirements for a Modern Data Architecture in a Hybrid Cloud World

Why a Successful Hybrid Cloud Strategy Requires an Enterprise Data Strategy Most enterprises have existing on-premises technology investments that need...

Connected Manufacturing – Top 5 Data and Analytics Use Cases

Analytics, machine learning, and artificial intelligence are reshaping manufacturing. The most innovative manufacturing companies are applying industrial IoT concepts,...

Prepare your workforce for the fourth industrial revolution

You’ve heard this before — the rate of technological change is accelerating. It’s unpredictable and unprecedented. We’re entering a...

Technologists — and the Business — Must Execute at the Speed of DevOps

Intermediate organizations have the basics well in hand. They’ve broken down silos, institutionalized customer centricity, and built a foundation...

The Future of Tax Departments: Dissecting the Democratization of Technology, the Rise of the Taxologist, and the Impact of Open Platforms

Corporate tax departments are grappling with enormous change on several fronts, much of it driven by dramatic improvements in...

Prepare your workforce for the fourth industrial revolution

You’ve heard this before — the rate of technological change is accelerating. It’s unpredictable and unprecedented. We’re entering a...

Technologists — and the Business — Must Execute at the Speed of DevOps

Intermediate organizations have the basics well in hand. They’ve broken down silos, institutionalized customer centricity, and built a foundation...
 
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