2018 Digital Trends in Retail

Retailers are ready to prioritise the customer experience this year as a means of differentiation. Senior retail leaders gave their opinion on upcoming trends for the industry that are helping them build a customer-centric culture. See how retail professionals plan to:

• Market across all channels, with unprecedented collaboration strategies
• Increase data capabilities in order to adopt a more scalable marketing approach
• Focus on real-time personalisation to enhance the custome ...

Last Published: June 18, 2018 by Gavin

Category: Information Technology