Improve your user experience, one social post at a time

What are you doing to transform the user experience across all your channels, and how seriously do you take the role of social media?

The meteoric rise of social media has had a huge impact on the customer experience, and it’s essential that your organisation takes a methodical, informed approach to ensure you get it right.

Read our guide, ‘The guide to social media marketing’, to discover some key strategic considerations:

• Make informed, proactive decisions
• Digitally con ...

Last Published: April 20, 2018 by Susan

Category: Information Technology