SAP SuccessFactors HCM Suite: Improving Business Results through People
Today’s rapidly and continuously changing business environment demands greater agility than ever and the ability to quickly develop new...
8 Social Customer Service Fails You Can’t Afford to Make
The responsibility of being in charge of customer service can sometimes be overwhelming. Without a strong strategy and tools,...
Today\’s State of Work: Service Experience Gap
A new report from ServiceNow,Today\'s State of Work: The Service Experience Gap,shows that business services typically fall far short...
Worldwide Enterprise Mobility Management Software. Market Shares, 2014: Fragmentation Continues, But the Dust Is Starting to Settle
Consumerization of IT has been the major driving trend of this market since the iPhone started appearing in the...
Performing Governance, Risk and Compliance Actions and Controls
MetricStream, along with OCEG has developed an illustration on “Performing Governance, Risk and Compliance Actions and Controls” that brings...
OCC Guidelines on Risk Governance: Are You Prepared?
We would like to share with you an article recently published by GARP which provides an instructive glimpse on...
Strengthen Third party Relationships to Drive Business Performance
The article on ‘The State of Global Banks and Financial Services’ Vendor Risk Management Program’ based on a research...
Regulatory Scrutiny Highlights Opportunities for Efficiency
Identify best practices to help you meet all your regulatory compliance requirements while improving operational efficiency and profitability. The article...
Forrester Report: “Paving the Path to Omni-Channel Fulfillment”
In order to keep pace with evolving consumer behavior and the ever-changing online retail landscape, an omni-channel fulfillment strategy...
Sales Management Optimization Study: 2014 Trend Analysis
The results from the 5th annual CSO Insight’s Sales Management Optimization Study have been released! The study reflects responses...
Digital Transaction Management: The New Way Ahead for Digital Business
Enterprises need to produce results faster, and that means eliminating paper and transitioning to fully digital processes. Digital transactions...
Tag Management Delivers Multichannel Personalization
To compete in an age where customers are empowered to engage with content on their own terms, brands must...
Bring Your Own Device: From Security To Sucess
With 95% of organizations now permitting employee-owned devices in the workplace, the days of IT issuing corporate-owned devices are...
Digital Business, Transaction Management
Digital Transaction Management (DTM) is a new category that focuses on the digital execution of business transactions. Paper has...
Improving Incident Response Time, Safeguarding Privacy: USA Funds Case Study
A non-profit organization, USA Funds puts the welfare of its clients first, above profit. That level of care extends...
Operations Risk Management and Mitigation – from Assessment to Implementation: 2-day In-person Seminar
Operational Risk Management (ORM) is an effective tool for not only maintaining but increasing, bank profits, shareholder value, public...
OCEG approved GRC (Governance, Risk and Compliance) Professional Seminar: 3-Day Training Workshop
This GRC Professional Seminar will teach you how to efficiently design and enhance GRC activities within your organization based...
Forrester – The GRC Playbook Series: Extending Compliance & Risk Management to Core Business Functions
Governance, risk management, and compliance (GRC) programs have matured well over time. Unfortunately, this maturity has come mostly in...
