Business Continuity: Pivoting to New Demands While Preparing for the Future

Businesses can increase their digital engagement with customers by understanding customers’ needs, determining why they’re visiting, and delivering the right information. The key to success is in the ability to identify specific customers and customer segments, and understanding their behaviour across digital channels to uncover specific areas of interest.

This white paper identifies the six key pillars businesses should consider for their digital experience strategy to better manage cust ...

Last Published: September 17, 2020 by Gavin

Category: Information Technology