Keeping tax exempt customers happy

How certificate management processes can create a customer experience edge

We all know that happy customers are likelier to become loyal customers. It’s why businesses strive to deliver great customer experience - a philosophy that extends to the purchase process itself. Exemption certificate management is an often overlooked part of that process, but can have a huge impact on the satisfaction of tax exempt customers.

Document management is complex, with variations in tax jurisdictions a ...

Last Published: May 4, 2021 by Gavin

Category: Information Technology